Over the last several months, importers have been experiencing significant delays in the issuing of removal permits at Durban Port.
The delays were primarily driven by a sharp increase in applications following the reopening of trade with Brazil earlier this year.
In the last month, the Association of Meat Importers & Exporters (AMIE) and the Border Management Authority (BMA) have worked together to tackle operational issues at Durban Port, aiming to make the system more efficient and predictable.
A joint task group of AMIE, BMA, Southern African Association of Freight Forwarders (SAAFF), South African Express Parcel Association (SAEPA), and Pharmaceutical Task Group (PTG), was formed to coordinate efforts and quickly develop a measurable operational plan for port operations through January 2026.
Turnaround Time Improvements
Thanks to joint efforts and the allocation of additional personnel, the Durban State Vet Office has achieved significant progress over the past month.
The office has reduced its turnaround time for permit processing from 10–12 days to just 48 hours, marking a substantial and measurable improvement in operational efficiency.
The backlog of permits was resolved in 7 days, and with a larger staff team, an average of 118 removal permits are now being processed daily.
Backlogs in microbiological testing have also been addressed.
Next Steps
In the medium term, the task group plans to implement updated workflow processes with digital tracking systems to monitor application volumes, processing steps, and turnaround times. This approach helps identify and address bottlenecks earlier in the process.
Looking ahead, there are plans to move permit processing entirely online. The new digital system will offer instant inspection reports and use risk-based checks through a streamlined inspection setup. By going paperless, the process will be more transparent, promote better compliance, and make operations smoother and more efficient.
The progress achieved over the past month demonstrates the value of coordinated action and transparent partnership between industry and government.
As these initiatives continue to develop, stakeholders can be optimistic that ongoing collaboration will ensure a more resilient and effective port operation in the future.
While challenges remain, the collective response has already delivered clear improvements and laid the foundation for longer-term system stability.
The collaboration between government agencies and industry bodies is not only crucial for operational efficiency but also plays a fundamental role in fostering economic growth, ensuring food security, and maintaining affordability for consumers.
Header image credit: Media Club, CC BY-SA 2.0
